Return and Refund Policy

1. Eligibility for Returns:

We want you to be completely satisfied with your purchase. If you are not satisfied with your purchase, you may be eligible to return the item(s) subject to the terms and conditions outlined in this policy.

2. Return Period:

You may initiate a return within 30 days from the date of purchase.

3. Eligible Items:

• Items must be in new, unused, and resalable condition.
• Items must be returned in their original packaging with all accompanying materials and accessories.
• Certain items, such as perishable goods, personalized items, and clearance items, may not be eligible for return. Please refer to the product description for specific details.

4. Initiation of Returns:

To initiate a return, please contact our customer service team at Buy@AbnbSupply.com You will be provided with a further instruction.

5. Restocking Fee:

A 15% restocking fee will be applied to all eligible returns. This fee will be deducted from the total refund amount.

6. Return Shipping:

Customers are responsible for the cost of return shipping unless the item(s) received were damaged or incorrect. It is recommended to use a trackable shipping method and retain a copy of the shipping receipt for your records.

7. Inspection and Processing:

Once we receive the returned item(s), they will be inspected to ensure they meet the eligibility criteria. After inspection, the restocking fee will be applied, and the refund will be processed.

8. Refund Method:

Refunds will be issued using the original payment method used for the purchase.

9. Timeframe for Refunds:

Refunds will be processed within 7 business days after the return is received and inspected.

10. Damaged or Defective Items:

If you receive a damaged or defective item, please contact us immediately with photos of the item and its packaging. We will provide further instructions for a replacement or refund.

11. Exchanges:

At this time, we do not offer direct exchanges. If you wish to exchange an item, please initiate a return as outlined in this policy and place a new order for the desired item.

12. Final Sale Items:

Certain items may be marked as final sale and are not eligible for return. These items will be clearly indicated on the product page.

13. Changes to this Policy:

We reserve the right to modify this return policy at any time. Any changes will be effective immediately upon posting on our website.